chrome remote desktop get started greyed out

Thanks to Bart Jacobs and Alozzy for responding to my original question from earlier this year. Sorry for the delay in following up on this post.īart Jacobs - I do not know if the published desktop is configured to always launch in full screen, but I have to assume it is, based upon the fact that it is doing so. I would be grateful for any ideas or suggestions for potential solutions. I have tried all three options with no success. I am running what I believe is the latest version of the Citrix Workspace app, 19.2.0.10(1902). Within the advanced preferences of the Citrix Workspace application, there is a 'High DPI' section with three possible settings (Yes, No, Let operating system decide). I usually have to force close the window in order to exit, as there's no way to click on the 'Start' menu. The start menu bar isn't positioned correctly and the mouse position is wrong, meaning the active area is 2-3 inches away from where I click. If I press the Shift-F2 keys, the Citrix desktop switches to windowed mode, allowing me to resize and move the window to just one monitor, but the desktop is messed up and unusable, presumably due to the difference in resolution and/or DPI. However, the remote desktop session always opens in full screen mode and spans across all three monitors, which is NOT what I want. The stand-alone Citrix applications that I run via direct shortcut stay windowed and running only on one monitor, as desired and expected. Our company runs several applications within the Citrix environment, so in addition to my normal desktop applications, there are several programs that I need to run from either a direct Citrix shortcut, or via Citrix remote desktop, which I believe is running Windows 7. In the display settings, I have the 'Change size of text, apps and other items' parameter within the 'Scale and Layout' section in the Display properties set to 100% for these two secondary displays. I have read elsewhere that one of the suggestions is to set the resolution of all monitors the same, but I do NOT want to change the native resolution on the Surface Book to match the secondary monitors and replacing those monitors simply isn't an option. I use a Surface Dock, which is connected to a full-size keyboard and mouse, portal SSD drive and two identical Viewsonic external LCD monitors.īoth monitors are running at a resolution of 1920x1080. In the display settings, I have the 'Change size of text, apps and other items' parameter within the 'Scale and Layout' section in the Display properties set to 200% for the primary display. I have a Microsoft Surface Book running Windows 10 Pro with a native resolution of 3000x2000. I believe I read somewhere that using multiple monitors with different resolutions is not officially supported by Citrix, but I'm hoping someone has a work-around, as nothing I have found seems to solve my issue and the Citrix Workspace application is mostly useless for me at this point. It will ask for permission once again, continue by clicking on Add extension.I've searched through the various support forums here and on other sites and have found that other users have experienced similar problems to mine, but I haven't found anyone with the same exact problem. Step 2: Once you are there, Select Add to Chrome. Step 1: Download Chrome Remote Desktop Extension for Chrome browser.

If you have been using the Chrome Remote Desktop’s application, you can use the Remote Desktop’s Chrome extension to get rid of this issue once and for all.

If all of these fixes don’t work out for you, don’t worry you still got a solution. The window asking such permission is likely to appear while connecting to another computer. If the permission is not granted, the user might end up facing this issue. Whether you are on Windows or macOS, you can follow these methods to solve Chrome Remote non-working issues.Īlso Check: How to Right Click on Chrome Remote Desktop Sessionįor a computer to connect to another computer, the host’s computer requires permission from the user. Disabling ‘Some devices cannot connect without a pin’ Feature.In this guide, we will go 5 methods to help you fix Chrome Remote Desktop not working issues. It is possible that causes of this problem might be a new update that has rolled out for Chrome or some problems related to your PC. If Chrome Remote Desktop is not working for you or it went offline, there are number of methods that you can use to fix this problem. However, just like any other software, it is also prone to errors and issues. Chrome Remote Desktop, a Google’s Remote Desktop utility, has a clear edge over its competitors owing to its reliability, and easy to use application.

Chrome remote desktop get started greyed out